Terms of service

Last Updated: August 20, 2026

Welcome to Coffee Journey. These Terms of Service ("Terms") govern your access to and use of coffeejourneyhome.com and your purchase of products from Coffee Journey LLC.

By accessing our website, placing an order, or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. About Coffee Journey

This website is operated by:

Coffee Journey LLC
102 E Elkhorn Ave
Estes Park, CO 80517
United States

Email: support@coffeejourneyhome.com

Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM

Coffee Journey sells coffee storage and brewing accessories designed for home coffee spaces.

2. Eligibility

By using this website, you represent that:

You are legally capable of entering into a binding agreement.
The information you provide to us is accurate and complete.
You will use the website and our products only for lawful purposes.
You will comply with these Terms and all applicable laws and regulations.

If you are purchasing products on behalf of another person or entity, you represent that you have authority to do so.

3. Website Use

You may use our website for lawful personal and shopping-related purposes.

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our website, systems, or accounts.
Interfere with the operation or security of the website.
Introduce malicious software, viruses, or other harmful code.
Use automated systems to access or collect information from the website without authorization.
Copy, reproduce, distribute, or exploit website content without permission.
Provide false, misleading, or fraudulent information.
Use the website in a manner that could damage Coffee Journey or its customers.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, materials, specifications, and other information displayed on our website are accurate.

However, product colors and appearance may vary depending on your device, monitor, lighting conditions, or other factors.

We do not guarantee that every product image or description will appear exactly the same on every device.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

5. Product Availability

Product availability may change without notice.

We reserve the right to:

Limit quantities available for purchase.
Discontinue products.
Modify product specifications.
Correct inventory errors.
Refuse or cancel orders when necessary.

If we cancel an order because a product is unavailable or because of an inventory error, we will refund any amount charged for the canceled product.

6. Prices

All prices displayed on our website are in U.S. dollars (USD) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

A price change will not affect an order that has already been accepted and confirmed, except where required to correct an obvious pricing or technical error.

We may offer promotional prices, discounts, or special offers that are subject to additional terms.

7. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

After submitting an order, you may receive an order confirmation email. An order confirmation does not necessarily mean that the order has been accepted in all circumstances.

We reserve the right to refuse, limit, or cancel an order for reasons including:

Product availability.
Pricing or inventory errors.
Suspected fraud or unauthorized activity.
Incorrect customer information.
Shipping limitations.
Duplicate or unusually large orders.
Other circumstances that reasonably require cancellation.

If we cancel an order after payment has been processed, we will issue an appropriate refund.

8. Payment

We accept payment methods made available through our Shopify checkout, which may include:

Shopify Payments
PayPal
Other payment methods displayed at checkout

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment transactions may be processed by third-party payment providers. Their terms and privacy policies may also apply.

9. Shipping and Delivery

Orders are generally processed within 1–3 business days.

Standard delivery is generally estimated at 3–7 business days after shipment.

We currently offer free standard shipping within the United States.

Orders may be shipped using carriers such as:

USPS
UPS
FedEx

Where available, tracking information will be provided after shipment.

Delivery estimates are estimates and are not guaranteed delivery dates. Delays may occur because of weather, carrier disruptions, holidays, incorrect addresses, or circumstances beyond our reasonable control.

For additional information, please review our Shipping Policy.

10. Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you discover an address error, please contact us as soon as possible at:

support@coffeejourneyhome.com

We will make reasonable efforts to correct an address before the order ships, but we cannot guarantee that a change will be possible after processing or shipment.

Additional shipping costs may apply if an order must be reshipped because of an incorrect or incomplete address provided by the customer.

11. Returns and Refunds

Coffee Journey offers eligible customers a 30-day return period beginning on the date the order is delivered.

Returned items generally must be unused, undamaged, and in their original condition with applicable original packaging, accessories, and components.

Eligible returns may qualify for free return shipping.

Refunds are generally processed within 3–7 business days after an approved return is received and inspected.

Refunds are issued to the original payment method.

Your bank or payment provider may require an additional 3–7 business days for the refund to appear in your account.

For complete details, please review our Return & Refund Policy.

12. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery at:

support@coffeejourneyhome.com

Please provide your order number and, when possible, photographs showing the issue.

We will review the situation and may provide a replacement, refund, or another appropriate resolution.

Customers should contact us before returning damaged, defective, or incorrect products.

13. Intellectual Property

All content on coffeejourneyhome.com, including but not limited to:

Logos
Brand names
Product images
Photographs
Graphics
Designs
Text
Product descriptions
Website layouts
Icons
Videos
Software
Other materials

is owned by Coffee Journey LLC or its respective licensors and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, license, or commercially exploit our content without prior written permission.

The Coffee Journey name and related branding may not be used without authorization.

14. User Content

If you submit reviews, comments, photographs, testimonials, or other content to Coffee Journey, you represent that you have the necessary rights to submit that content.

By submitting content, you grant Coffee Journey a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and distribute that content for legitimate business, marketing, promotional, and website-related purposes.

We reserve the right to remove content that is unlawful, offensive, misleading, abusive, fraudulent, or otherwise inappropriate.

15. Third-Party Services

Our website may use third-party services to support functions such as:

Payment processing
Website hosting
Analytics
Advertising
Shipping
Customer communications
Fraud prevention
Website functionality

Third-party services may have their own terms and privacy policies.

Coffee Journey is not responsible for the independent policies, practices, availability, or performance of third-party services.

16. Third-Party Links

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience and do not necessarily constitute an endorsement or recommendation.

Coffee Journey does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.

You access third-party websites at your own risk.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an "as available" and "as is" basis.

We do not guarantee that:

The website will always be available.
The website will be uninterrupted or error-free.
Website content will always be complete or accurate.
Defects will always be corrected immediately.
The website will be free from viruses or other harmful components.

Nothing in these Terms is intended to exclude or limit any consumer rights or warranties that cannot legally be excluded under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Coffee Journey LLC and its owners, employees, representatives, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of products.

Where liability cannot legally be excluded, it will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Coffee Journey LLC and its owners, employees, representatives, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

Your violation of these Terms.
Your unlawful use of the website.
Your violation of another person's rights.
Your misuse of our products or website.
Your submission of unauthorized or unlawful content.

20. Force Majeure

Coffee Journey will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

Natural disasters
Severe weather
Fire
Flood
Government actions
Transportation disruptions
Carrier delays
Labor disputes
Internet or telecommunications failures
Supply chain disruptions
Other events beyond our reasonable control

Our obligations will resume when reasonably possible after the relevant circumstances have ended.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, website, or applicable requirements.

The updated version will be posted on this page with a revised Last Updated date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

22. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles, except where applicable law provides otherwise.

Any dispute relating to these Terms or your use of the website will be handled in accordance with applicable laws and the jurisdictional requirements of the relevant court.

Nothing in this section is intended to limit any mandatory consumer protections that apply to you under applicable law.

23. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, while the remaining provisions will continue in full force and effect.

24. Entire Agreement

These Terms, together with our other applicable website policies, constitute the terms governing your use of our website and purchase of our products, except where a separate written agreement applies.

Our other policies may include:

Return & Refund Policy
Shipping Policy
Privacy Policy
Cookie Policy

If there is a conflict between these Terms and a specific policy concerning a particular subject, the policy addressing that specific subject will control to the extent necessary.